8950 Lyra Dr, Columbus, OH 43240 Tues - Sat: 10am - 7:00pm Sunday:11am - 5pm Closed Monday contact@krystydesigns.com
Call us to learn more 614-321-3550

Krysty Designs and COVID-19

We are passionate about keeping our customers and employees safe. While government restrictions have been

lifted, if you still have concerns, t

his page addresses how we can help. Don’t see what you need? Give us a call.

FAQs

Yes! By making an appointment you help us better manage social distancing in the store for our customers and staff. Even if you are on the way, give us a quick call and we’ll let you know what the situation is. You do not need an appointment for pickup or drop off.
No. You may come in an shop without an appointment. If you want to discuss something in detail we recommend making an appointment to help everything go a little smoother and to keep you from having to wait when we are busy.
We will be happy to set an appointment for you when no other customers are in the store. Or if you just want to walk in, request that our staff wear masks when you are in the store. We will be happy to accommodate you. Give us a call and we’ll set up something especially for you.
Yes! We have curbside pickup and drop off available. Pickups and drop offs are available whenever we are open. We may be able to accommodate other times as well. Make sure we know to expect you, then call when you arrive and let us know where you are parked. Please use the restaurant carry-out or pick-up spots when you are picking up or dropping off curbside.
No. Municiple and state mandates no longer requiring masks to be worn in retail stores. We still ask you not to enter the store if you are ill or not feeling well. We have disposable masks available for anyone who would like one.
Yes! We can always clean and check your jewelry at no charge to you to make sure it is sound and undamaged. Our shop is fully staffed and we are able to do repairs. We can pick up your jewelry from you curbside or you can mail it to us if you do not want to enter the store. Call us for more details.
Yes we will still accept returns of unworn jewelry within 30 days. Refunds may take up to 3 days, but are usually complete within hours. You will, of course, receive a receipt showing you’ve left the piece for return or exchange.
Yes! We often create engagement rings, anniversary gifts, birthday gifts and other items for people who do not live locally.
Throughout the process, we communicate through texts, emails and phone calls. First to understand what you want to have created, then to show you how we’ve interpreted what we think you want. Then together we refine it as needed. Once you are happy with the design, we will make your custom piece. You will be able to pick it up curbside or we can mail it to you fully insured.
8950 Lyra Dr The Pointe at Polaris Columbus, OH 43240
8950 Lyra Drive Columbus, OH 43240 Tues-Sat: 10am - 7:00pm Sun 11am - 5pm Closed Monday contact@krystydesigns.com
© Krysty Designs 2011 - 2022

Krysty Designs and COVID-19

We are passionate about keeping our customers and employees safe. While

government restrictions have been lifted, if you still have concerns, t

his page

addresses how we can help. Don’t see what you need? Give us a call.

Call us to learn more  614-321-3550 May I make an appointment?
Yes! By making an appointment you help us better manage social distancing in the store for our customers and staff. Even if you are on the way, give us a quick call and we’ll let you know what the situation is. You do not need an appointment for pickup or drop off.
Are Appintments Required? I am in a high-risk group, how can you accommodate me?
We will be happy to set an appointment for you when no other customers are in the store. Or if you just want to walk in, request that our staff wear masks when you are in the store. We will be happy to accommodate you. Give us a call and we’ll set up something especially for you.
Are Curbside Pickup and Drop Off Still Available?
Yes! We have curbside pickup and drop off available. Pickups and drop offs are available whenever we are open. We may be able to accommodate other times as well. Make sure we know to expect you, then call when you arrive and let us know where you are parked. Please use the restaurant carry-out or pick-up spots when you are picking up or dropping off curbside.
Do I have to wear a face mask to enter your store?
No. Municiple and state mandates no longer requiring masks to be worn in retail stores. We still ask you not to enter the store if you are ill or not feeling well. We have disposable masks available for anyone who would like one.
Can you repair or check a piece for me?
Yes! We can always clean and check your jewelry at no charge to you to make sure it is sound and undamaged. Our shop is fully staffed once again and we are able to do repairs. We can pick up your jewelry from you curbside or you can mail it to us if you do not want to enter the store. Call us for more details.
Can I shop without having to go into your store?
Yes! While we don’t have an operational online store yet, we still have hundreds and hundreds of wonderful jewelry pieces for you to choose from. We will be happy to help you find what you are looking for and can send you pictures of various pieces to help you decide. We can deliver curbside or ship your selection to you.
Will you still accept returns and exchanges?
Yes we will still accept returns of unworn jewelry within 30 days. Refunds may take up to 3 days, but are usually complete within hours. You will, of course, receive a receipt showing you’ve left the piece for return or exchange.
Can I have a custom jewelry piece made without going in the store?
Yes! We often create engagement rings, anniversary gifts, birthday gifts and other items for people who do not live locally. Throughout the process, we communicate through texts, emails and phone calls. First to understand what you want to have created, then to show you how we’ve interpreted what we think you want. Then together we refine it as needed. Once you are happy with the design, we will make your custom piece. You will be able to pick it up curbside or we can mail it to you fully insured.
You may come in an shop without an appointment. If you want to discuss something in detail we recommend making an appointment to help everything go a little smoother and to keep you from having to wait when we are busy.
614.321.3550
8950 Lyra Dr The Pointe at Polaris Columbus, OH 43240
PARKING: Use Restaurant Spots for Short Visits OR Circle around for Free Garage Parking behind our building.